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* 1. Overall, how would you rate the new statement format that we have created for you?

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* 2. Based on your experience with the new statement format, please rate us on the the following aspects:

  Excellent Very Good Good Fair Poor Don't Know/ Can't Say
Ease of finding information
Ability to view all card related information
Look and feel of the statement
Usefulness of the new features
Ease of understanding
Ability to raise service requests directly from statement
Ease of navigation
Accuracy of information
Ability to view all loans at a glance

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* 3. Any other suggestion/ feedback?

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