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* 1. Overall, how would you rate the new statement format that we have created for you?

Excellent

Very Good

Good

Fair

Poor

Don't Know/ Can't Say

Question Title

* 2. Based on your experience with the new statement format, please rate us on the the following aspects:

	Excellent	Very Good	Good	Fair	Poor	Don't Know/ Can't Say
Look and feel of the statement	Look and feel of the statement Excellent	Look and feel of the statement Very Good	Look and feel of the statement Good	Look and feel of the statement Fair	Look and feel of the statement Poor	Look and feel of the statement Don't Know/ Can't Say
Ability to view all card related information	Ability to view all card related information Excellent	Ability to view all card related information Very Good	Ability to view all card related information Good	Ability to view all card related information Fair	Ability to view all card related information Poor	Ability to view all card related information Don't Know/ Can't Say
Ability to raise service requests directly from statement	Ability to raise service requests directly from statement Excellent	Ability to raise service requests directly from statement Very Good	Ability to raise service requests directly from statement Good	Ability to raise service requests directly from statement Fair	Ability to raise service requests directly from statement Poor	Ability to raise service requests directly from statement Don't Know/ Can't Say
Ease of finding information	Ease of finding information Excellent	Ease of finding information Very Good	Ease of finding information Good	Ease of finding information Fair	Ease of finding information Poor	Ease of finding information Don't Know/ Can't Say
Usefulness of the new features	Usefulness of the new features Excellent	Usefulness of the new features Very Good	Usefulness of the new features Good	Usefulness of the new features Fair	Usefulness of the new features Poor	Usefulness of the new features Don't Know/ Can't Say
Accuracy of information	Accuracy of information Excellent	Accuracy of information Very Good	Accuracy of information Good	Accuracy of information Fair	Accuracy of information Poor	Accuracy of information Don't Know/ Can't Say
Ability to view all loans at a glance	Ability to view all loans at a glance Excellent	Ability to view all loans at a glance Very Good	Ability to view all loans at a glance Good	Ability to view all loans at a glance Fair	Ability to view all loans at a glance Poor	Ability to view all loans at a glance Don't Know/ Can't Say
Ease of navigation	Ease of navigation Excellent	Ease of navigation Very Good	Ease of navigation Good	Ease of navigation Fair	Ease of navigation Poor	Ease of navigation Don't Know/ Can't Say
Ease of understanding	Ease of understanding Excellent	Ease of understanding Very Good	Ease of understanding Good	Ease of understanding Fair	Ease of understanding Poor	Ease of understanding Don't Know/ Can't Say

Question Title

* 3. Any other suggestion/ feedback?